**2025 Holiday Live Shipping Blackout Dates November/December**

Due to the holiday surge of shipping Live Animal shipping is discouraged on the following days!

November 26th - Decmber 2nd.

December 18th - December 29th.

December 31st

Live and on-time arrival insurance will not be offered! Ground Dry Goods shipping is welcome.

We wish you a wonderful holiday season and look forward to serving your live shipping needs after the holiday rush.

If you ship from a UPS store, bring in this letter

Every UPS Store accepts live shipments.

In case the staff didn't read the email from corporate allowing non-venomous snakes, show them the "UPS Approval of Live Animal Shipping" letter.

You'll find another link on the right side of the page after you create your label.

***FACILITY to FACILITY LIVE ARRIVAL INSURANCE AVAILABLE** Wednesday12/17/2025 until 6PM tonight (MST)

Regarding Insurance for Live animal shipping: We look at the weather and the UPS system. After analyzing the information, we decide if insurance is available for HUB only or HUB & HOME deliveries. 

Please be cautious as to where you’re sending your live animals. As temperatures fluctuate please watch for straddling temperatures and feel free to call fror packaging advice..

HELP US HELP YOU: We will open cases with UPS on all our stuck shipments. Please DO NOT CALL UPS, as there is a risk that could cause even more delays with the shipment. Call us if you have any questions or concerns.

If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Note: Insurance is not available on Thursdays and Fridays, and there is to be no live shipping on Fridays.

Insurance Eligibility Requirements

Ship according to SYR, SYI and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines. See our Shipping Standards section:

FAQ- Shipping Standards

FedEx Service Alerts

ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!

Holiday 2025

Need a better ground rate for the holidays? Let us price match on comparable services! Have questions about pet shipping, our insurance, or other needs? Ask our AI chat in the lower right hand corner, it’s packed with over a decade of shipping knowledge.