SYSTEM OUTAGE- LABEL PROCESSING ISSUE - PLEASE CHECK BACK SOON

Due to an unexpected system issue we are currently unable to process shipping labels. Please check back soon!

If you ship from a UPS store, bring in this letter

Every UPS Store accepts live shipments.

In case the staff didn't read the email from corporate allowing non-venomous snakes, show them the "UPS Approval of Live Animal Shipping" letter.

You'll find another link on the right side of the page after you create your label.

*** NO INSURANCE AVAILABLE Monday 1/26/2026 ***

From UPS:

Summary:

U.S Service Impacted by Winter Storm Fern

UPS services across the Midwestern, Southern, and Northeastern United States may be impacted by severe winter weather over the next several days. While UPS facilities are providing pickup and delivery services as conditions permit, some delays are possible.

Additional disruptions in our air network are expected due to severe winter conditions affecting our Louisville, KY air hub, UPS’s main hub in the United States. Although your location may not be impacted by adverse weather, the movement of packages in the network may be delayed by conditions in other areas.

We will work to ensure the safety of our employees while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible.

Shipping a pet, or first time shipping live? Try our Shipping Linebacker by clicking the chat icon in the bottom right corner. Trained by our staff it's the 24 hr. a day resource to years of live animal shipping knowledge!

We have Heat packs & the new high quality Gel Phase packs, in stock 40, 60 and 72 hours. Need to ship a pet? Get packaging advice? Have a temperature question? Have a question about your label? We've uploaded some of the best live animal shipping knowledge into one place that you can use anytime! Try it out by clicking the chat icon in the lower right hand corner.