2025 Fedex & UPS Yearly Rate Update

Every year, Fedex & UPS evaluate their shipping rates and fees.  Fedex & UPS rates will increase in the new year nearly 6%, which is less than in years past. These rate changes occur so they can continue to deliver the shipping solutions you need. 

Please note, the changes in price are a direct result of the Fedex and UPS rate increase and NOT of All Pro Shippings rates. 

If you have any questions or concerns, please don't hesitate to contact our customer service team. 

***Insurance Not Available Thursday 1/23/2025***

ALERTS:Please avoid shipping on Thursdays as delays can mean delivery may not happen until Monday or later.

Holiday Information: Be aware that guaranteed commitment times on packages from all carriers are delayed through the holidays. Please check your guaranteed commitment time in our "Quick Quote" section, and package accordingly for additional time in transit.

Please be cautious as to where you’re sending your live animals. Do not ship into or out of areas with forecasted daytime highs of 100+ degrees or below 38 degrees! And only drop it off at a hub, and have it picked up at a hub.

NOTE: Always check the destination before shipping. With varied temperatures across the U.S. consider using phase packs. Phase packs make it possible to ship from and to areas with straddling temperatures. Check out the Shipping Supplies tab on our website.

REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment. 

Insurance Eligibility Requirements

If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Ship according to SYR, SYI and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines. See our Shipping Standards section:

FAQ- Shipping Standards

FedEx Service Alerts

ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!

 

Temperature Guidelines for Safe Shipping- Reptiles and Amphibians

These guidelines are according to daytime HIGH temperatures. If either the ORIGIN or DESTINATION temperature is 70 degrees farenheit or higher, DO NOT use a heat pack.

Shipping outside of these temperature guidelines nullifies any SYR Insurance. If your daytime high temperatures straddle two categories, please contact us for instructions that remain within insurance parameters, qualifications, and guidelines.

REPTILES

Below 38°F: DO NOT SHIP. Wait for warmer weather.

38-69°F: Use a heat pack per our directions.

70-91°F: DO NOT use heat pack.

92-100°F: Ship to a "FedEx Ship Center" facility (NOT a FedEx Office, Pak Mail, Mail Boxes Etc. or other satellite/franchise location). Your shipment will arrive early in the morning and be kept inside until the recipient picks it up. Search for a FedEx staffed facility near you. Read the IMPORTANT NOTE below.*

Over 100°F: DO NOT SHIP. Wait for cooler weather.

 

AMPHIBIANS and other species from cooler moist climates.

Below 38°F: DO NOT SHIP. Wait for warmer weather.

38-60°F: Use a heat pack per our directions.

60-80°F: DO NOT use a heat pack. No cold pack required.

80-92°F: Use a cold pack per our directions.

Over 92°F: DO NOT SHIP. Wait for cooler weather.

NOTE: When the daytime high temperature at your destination is between 92 and 100 degrees farenheit, you should not ship to typical residential or business locations and you should not ship amphibians at all. Any time spent on a delivery truck during the heat of the day can be detrimental to the health of your animal. However, you can ship to a "FedEx Ship Center" facility (NOT a FedEx Office, Pak Mail, Mail Boxes Etc. or other satellite/franchise location). Your shipment will arrive early in the morning and be kept inside until the recepient picks it up. 

Ship Like A Pro!

View current FedEx Service Disruptions and UPS Service Alerts.

1. Avoid shipping anything live on Mondays and Thursdays. Tuesdays and Wednesdays remain the safest shipping days FedEx/UPS-wise. 

2. Do not call FedEx or UPS! Call or email us directly with any issues. FedEx and UPS have ZERO liability on live shipments, no matter what their customer service might tell you!

3. Our On Time and Live Arrival Insurance is the only way to protect yourself when shipping live animals through FedEx and UPS. Only certain shipments are eligible for insurance coverage. Any uninsured shipments are at the shipper's own risk. 

3. No handwarmers, ever. Handwarmers and heat packs with durations less than 40 hours kill animals. 

4. Using any heat pack in a box smaller than ~12x9x6 can easily kill animals.

5. Using any heat pack when temps at either the origin or destination are 70F or above can easily kill animals.

If you are dealing with straddling temps or have any concerns whatsoever, contact us for recommendations!

Thank you!

WE GOT HEAT PACKS - SYR, SYA, SYI

WE GOT HEAT!  72, 40 and 60 HOUR HEAT PACKS - VARIOUS QUANTITY OPTIONS, INCLUDING CASES.  CLICK ON SHIPPING SUPPLIES ABOVE TO GET YOURS!