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Note: Wednesday, 2/8/23: Check Back by 10 am MT
Please check back by 10am MT today- we will be monitoring the weather and the volume within the FedEx system to determine if we will offer on-time and live insurance today, 2/8/23.
Regarding Weather- Always be mindful of the weather at both the shipping origin and the destination (storms and temps) and package in anticipation of delays just in case there are issues.
Note: As we are now experiencing Winter weather, it’s time to consider whether heat packs, and heat packs with phase packs, are needed. Phase packs make it possible to ship from and to areas with straddling temperatures. Check out the Shipping Supplies tab on our website.
REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment.
If you ship without purchasing insurance, you do so entirely at your own risk and financial liability!
Insurance Eligibility Requirements
ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!
