Get a Free Quote
Warning!
Ship like a Pro:
1. Avoid shipping anything live on Mondays and Thursdays. Tuesdays and Wednesdays remain the safest shipping days FedEx-wise.2. Do not call FedEx! Call or email us directly with any issues. FedEx has ZERO liability on live shipments, no matter what FedEx customer service might tell you!
3. Our On Time and Live Arrival Insurance is the only way to protect yourself when shipping live animals through FedEx. Only certain shipments are eligible for insurance coverage. Any uninsured shipments are at the shipper's own risk.
3. No handwarmers, ever. Handwarmers and heat packs with durations less than 40 hours kill animals.
4. Using any heat pack in a box smaller than ~12x9x6 can easily kill animals.
5. Using any heat pack when temps at either the origin or destination are 70F or above can easily kill animals.
If you are dealing with straddling temps or have any concerns whatsoever, contact us for recommendations!
Read more on Pandemic Shipping and Insurance Eligibility Requirements on our Critical Information Page!
Thank you!
Congratulations! Limited Eligibility On-Time and Live Arrival Insurance is now available!
Please see the Critical Information page for more information and eligibility requirements!
REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment!
Thank you!
Critical!
Excessive Heat Warning
Much of the western half of the country is experiencing a heat wave this week with highs in the upper 90s and 100s.For reptiles, if daytime highs will be 92F to 99F on either end, you must drop off at the origin and/or ship to the hub at the destination for pickup or risk overheating and killing your animals. If daytime highs on either end will be 100F or above, do not ship!
For amphibians and colder climate species, if daytime highs will be 88F to 92F on either end, use a cold pack and you must drop off at the origin and/or ship to the hub at the destination for pickup or risk overheating and killing your animals. If daytime highs on either end will be 92F or above, do not ship!
Please find our complete temperature guidelines here, and contact us if you have any doubts or questions whatsoever!
