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Warning! Heat pack use can cause DOAs! Please follow our temperature guidelines for heat pack use! DOAs occur at this time of year because of overuse of heatpacks! SYR guidelines specify NO heat pack use when either origin or destination daytime high temp is 70F or above. Reptiles can handle cool temperatures much better than they can handle hot temperatures. Misuse of heat packs is the number one cause of DOAs. If you have questions about when to use a heat pack for your shipment please contact us, we'd be happy to advise!

Please be sure to watch for storms. Also, please remember there is a 38F cutoff for the daytime high temp in either origin or destination. Any daytime temp below 38F nullifies Live Arrival Insurance Coverage. See our FAQ for more detail.