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Warning! It's Springtime! That means that we're seeing a lot of different temperature ranges which can make shipping a challenge. If you find that your origin and destination temperatures straddle two different temperature categories, please contact us at info@shipyourreptiles.com or 303.730.2125 for heat pack and temperature guideline recommendations. We want to ensure the best chance for success on your shipments, and want to make sure your shipments fall within the SYR shipping parameters in order to be covered for Live Arrival. Remember, heat pack misuse is the #1 cause of DOAs, so please contact us if you have any doubts or concerns.